Track Your Order
We understand that waiting for your Napattiga order can be exciting. That’s why we provide easy ways to track your shipment and stay informed every step of the way.
How to Track Your Order
-
Find your tracking number
After your order is shipped, you will receive a tracking number via the email you used at checkout. -
Check your shipment status
Use the tracking number on the carrier’s website to see the current location and estimated delivery date. -
Need help?
If you can’t locate your tracking information, please contact our support team.
Email: lailisa5404@gmail.com
WhatsApp / Phone: +852 5792 4915
Our support team usually replies within 24–48 hours.
Shipping Notes
- Orders are shipped from Thailand in discreet packaging.
- Delivery times vary by region:
| Region | Estimated Delivery |
|---|---|
| United States | 7–15 business days |
| Canada | 8–18 business days |
| Europe | 8–18 business days |
| South America | 12–25 business days |
| Asia | 5–15 business days |
- Delivery times are estimates and may be affected by customs, local postal delays, holidays, or weather.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery window:
- Double-check your tracking number.
- Contact our support team with your order number and email used at checkout.
- We will investigate with the shipping carrier and provide an update.