Privacy Policy
This Privacy Policy describes how Napattiga collects, uses, and protects your personal information when you visit our website, place an order, or contact our customer support team.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit or purchase from Napattiga, we may collect the following information:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Order details
- Payment information
- Device information
- IP address
- Website browsing behavior
- Customer support messages
Payment information is processed securely through third-party payment providers. Napattiga does not store your full credit card information.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide order confirmations and shipping updates
- Deliver customer support
- Improve our website and shopping experience
- Prevent fraud and protect our website
- Send marketing emails if you choose to subscribe
- Comply with legal and tax obligations
Email Marketing
If you subscribe to our newsletter, we may send you product updates, special offers, and promotional emails.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
Order Privacy
Napattiga respects your privacy.
All orders are shipped in discreet packaging. The outside of the package does not show intimate-care wording, sensitive product details, or obvious branding.
Sharing Your Information
We may share your information with trusted third-party service providers only when necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Email marketing platforms
- Website analytics providers
- Fraud prevention tools
- Customer support tools
We do not sell your personal information.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support advertising or marketing efforts.
You can disable cookies through your browser settings, but some parts of the website may not function properly.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.
However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.
Data Retention
We keep your personal information only as long as necessary to fulfill orders, provide customer support, comply with legal obligations, resolve disputes, and operate our business.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Restrict or object to certain data processing activities
To make a privacy request, please contact us using the information below.
International Customers
Napattiga ships internationally. By placing an order, you understand that your information may be processed in countries outside your country of residence, including locations where our service providers operate.
Third-Party Links
Our website may contain links to third-party websites. Napattiga is not responsible for the privacy practices or content of those websites.
Age Requirement
Napattiga products are intended for adults only.
By using our website or purchasing from us, you confirm that you are of legal age in your country or region.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Email: lailisa5404@gmail.com
WhatsApp / Phone: +852 5792 4915